A lot of users who start using their very first web hosting account, or switch companies, typically have questions in regards to how certain things are done or come across obstacles when setting up different things like emails, site settings, and so on. That is why, lots of providers have compiled documentation with the most common questions and issues in order to help their clients obtain information swiftly and seamlessly. Consequently, the customer support engineers can focus on real problems that given customers may be encountering, since the solution for the smaller things will be available on the web and clients can tackle them without touching base with the customer service team. Having detailed documentation is rather important, particularly for new clients without any prior experience whatsoever, since the web hosting service entails loads of features and lots of people can get bewildered about what to do. A good information repository can both help you carry out the tasks that you want and get to know how the web hosting service works as a whole.
Extensive Online Documentation in Website Hosting
If you get a website hosting package from our company, you’ll get access to our elaborate online help documentation where you will see information about more or less everything associated with our hosting solutions. The topics encompass anything from how to create an email account on your hand phone, to how to accomplish different things using an .htaccess file. The articles are written in an easy-to-understand fashion and feature comprehensive instructions on how to perform a specific task within your Hepsia hosting Control Panel. You can also find information that’s not directly associated with Hepsia, for example one that concerns web applications on your computer. The full collection of articles will be available in the Control Panel’s Help section, but those that are related to a given Control Panel section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you’ll be able to learn practically everything related to your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers feature an elaborate article library where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We have compiled it on the basis of the feedback that we have obtained from our customers through the years and, as a consequence, our articles encompass particular issues that you might encounter and present the quickest means of resolving them, for instance receiving a 500 Internal Server Error message or not being able to send e-mails from your PC although you have the correct SMTP server settings. The articles are available in each Control Panel section and you can browse them at any given time. They can help you improve your knowledge not only about our platform, but also about the web hosting sphere in general, as they include elaborate guides and general information such as what file access permissions or cron jobs are.