Help and support Channels

  • Video Tutorials
  • Video Training

  • Our step–by–step video tutorials will help you with any activity in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We include an easy–to–use Frequently Answered Questions section where you’ll discover solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are online day and night to reply to your technical questions. Expect a solution within maximum 60–minute after you have sent the ticket.

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Types of Assistance

  • Shared Hosting Support
  • Website Hosting Support

  • If you need guidance maintaining your Linux website hosting account, or need more resources for your sites, just let us know and we’ll give you the best reply.

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  • VPS Hosting Support
  • VPS Web Hosting Assistance

  • In case you encounter issues managing your SolusVM admin interface, or with any of the web applications the VPS has been pre–configured with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Help & Support

  • You really want to update the setup of your dedicated hosting server? We are at your disposal 24 hours a day to provide support to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user-friendly and convenient to use. Nevertheless, if, at any time, you need help, you can trust in our 24/7 tech support service.
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